Delivery


DISPATCH

Our color tickets are generally dispatched. For some offered events the “print@home” mode of delivery, where tickets can be comfortably printed at home on DIN A4-paper with a commercial printer, is also possible.

We send into 107 countries.

STANDARD POSTAL DISPATCH

Usually your consignment is delivered within three to five working days after full payment.
Due to seasonal peculiarities and holidays in exceptional cases the arrival of the mailings may be delayed by a few working days. Generally we send your tickets together with a delivery note via Deutsche Post. As soon as the tickets are on the way, you will receive a shipping confirmation by e-mail.


PRINT@HOME

A print@home is a self-printing ticket, which entitles you to visit the purchased event. Upon receipt of the payment, the corresponding PDF file will be automatically sent to you by e-mail. Please print the ticket in high quality on DIN A4 paper and bring it to the event.

SHIPPING COSTS
We offer the following shipping methods for our tickets:


• Standard postal dispatch: EUR 4,90 - No compensation in case of loss (incl. post loss)
• International dispatch: EUR 7,50
• Print@home: EUR 1,00
• Registered-mail: EUR 7,90
• Express delivery: EUR 9,90

Our processing costs (ticket printing costs, material, service and postage) are included in the shipping costs.
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